Returns & Refunds policy

At Iraithondan, customer satisfaction is important to us. As our products are devotional items and carefully crafted photo frames, we follow the policy below:

📌 Returns

• Returns are accepted only if the product is damaged or incorrect at the time of delivery.

• Customers must inform us within 48 hours of delivery with clear photos and unboxing video proof.

• Items must be unused and in their original packaging.

We do not accept returns for:

• Change of mind

• Slight color variations (due to screen differences)

• Minor size variations mentioned in product description

💰 Refunds

• Once the returned item is received and inspected, we will notify you regarding approval.

• Approved refunds will be processed within 5–7 business days to the original payment method.

• Shipping charges are non-refundable.

🔁 Replacement Option

In case of damaged or wrong product delivery, we may offer a replacement instead of refund, depending on product availability.

For return requests or assistance, please contact our customer support team with your Order ID and proof images.

We are committed to serving you with faith and trust. 🙏✨